Frequently Asked Questions

Apply through a recruitment agency registered with Kenya’s National Employment Authority (NEA). Smartmaids Group is NEA-registered and recruits Kenyan housemaids, house help, nannies, Arabic cooks, home drivers, caregivers and home tutors for households in Dubai, Abu Dhabi, the wider UAE, Qatar and Bahrain. Complete the online form on this page and our team will review your application.

You must be a Kenyan citizen aged 22–45 with a valid passport, relevant domestic work experience, a medical certificate and a Police Clearance Certificate, and be willing to work abroad on a 2-year contract. Drivers also need a valid driving licence.

A valid passport with at least 2 years remaining, recent passport-sized photographs, a Police Clearance Certificate, a Medical Examination Certificate and, where applicable, a professional certificate. A studio video introduction is requested after your application has been reviewed. For this online form you only need to upload your passport, a passport-size photo and a full-length photo.

For selected candidates, Smartmaids Group handles the work permit application, residence visa processing, document attestation and employment contract preparation, as well as flights, travel insurance and airport pickup coordination.

Initial screening takes 2–3 business days. If you are selected, visa processing and placement typically take 4–8 weeks, depending on the destination country’s requirements and how ready your documents are.

Yes. Choose “First Timer” as your experience level on the form. First-time overseas workers receive pre-departure orientation and cultural preparation before they travel.

We check in regularly with workers and employers after placement, and help with issues, contract renewals and emergencies.

Yes. Smartmaids Group is a recruitment agency in Nairobi, registered with Kenya’s National Employment Authority (NEA), recruiting Kenyans for domestic jobs in Dubai, Abu Dhabi, the wider UAE, Qatar and Bahrain. Before working with any Dubai agent in Kenya, check that the agency is registered with the NEA.

Complete the online application form on our Apply page. You will be asked for your personal details, the position you are applying for and your passport number, and to upload your passport, a passport-sized photo and a full-length photo. If you need help, contact us on WhatsApp or by phone.

Yes. Smartmaids Group is based in Nairobi and recruits Kenyan citizens for domestic work in the Gulf. You can apply online from anywhere in Kenya.

You will need a valid passport with at least 2 years remaining, recent passport-sized photographs, a Police Clearance Certificate, a Medical Examination Certificate and, where applicable, a professional certificate. A studio video introduction is also requested after your application has been reviewed.

After you apply, our team carries out initial screening, which takes 2–3 business days. Suitable candidates are then matched with employer requirements. If you are selected, visa processing and placement typically take 4–8 weeks, depending on the destination country’s requirements and how ready your documents are. First-time overseas workers receive pre-departure orientation, and we stay in touch after placement.

We recruit housemaids, house help, nannies, Arabic cooks, home drivers, caregivers and home tutors. Current vacancies are listed on our Jobs page and are updated as new positions come in.

No. Each application is for one position, so choose the role that best matches your experience.

Through our partner employers, first-time housemaids, house help and nannies typically earn 1,000 AED a month and experienced workers 1,100–1,200 AED. In Qatar the figures are the same in QAR.

Home drivers typically earn 1,500 AED with a Kenyan licence (the employer pays for the GCC licence) or 2,000–2,800 AED with a GCC licence. Home caregivers earn about 1,500 AED and home tutors 1,500–2,000 AED.

All jobs are full live-in. The employer provides accommodation, food, medical insurance and the visa, and a return ticket when you complete your full contract.

Send us your requirements through the form on our Partnerships page — the role, the number of workers and your country — or contact us by WhatsApp, phone or email. Our team will review your request and get back to you.

We screen applicants, verify skills and training in our office, assess personality and cultural compatibility and check references from previous employers. We then match candidates against your requirements, such as the role, experience and age range.

Yes. You can specify the experience you need and a preferred age range, and we will match candidates accordingly.

Submit a partnership request on our Partnerships page with your company details, country and workforce requirements. Our team will review your request and contact you to discuss next steps.

WhatsApp or call us on +254 796 563 983. We reply Monday to Friday 8:00 AM – 5:00 PM and Saturday 9:00 AM – 1:00 PM (East Africa Time).

The Mirage Towers, Tower 2, Westlands, Nairobi, Kenya.